Privacy Policy
Legal Information – latest update June 29, 2020
Our Commitment to Your Privacy
This Privacy Policy explains what types of personal information we collect, how we may share it, and how you can limit our sharing. Expat Service is committed to protecting the security and privacy of all our clients. We take privacy seriously and ensure that you have a safe and secure experience when completing your tax returns. Expat Service respects your privacy and recognizes the need to protect and manage your personal information appropriately.
Links to Other Websites
Our website may contain links to other websites that are not under our control. These websites may have their own privacy policies. We are not responsible for the privacy practices of these external websites and provide links only for visitor convenience. Accessing these sites is at your own risk. We encourage you to review their privacy policies to understand how they handle personal information.
What Information We May Collect
Visitors can browse our website without providing personal information. However, we may collect certain non-personal data, such as internet domain addresses, to analyze website traffic trends.
When registering for our services, we collect personal information, including:
- Name, address, telephone number, email address
- Social Security number
- Credit card information
- Birth date, gender, occupation, marital status
- Other relevant details for tax return purposes
Providing personal information is voluntary, but some services may not be available without it.
How We Use Your Information
We use the personal information you provide to:
- Prepare and file tax returns
- Complete government forms on your behalf
- Transmit forms to the IRS or other entities
We may share collected data with government agencies or organizations assisting in fraud prevention or investigations when required by law. However, your personal information is never provided for marketing purposes.
If our business assets are sold or transferred, customer data may also be transferred to the new owner.
Your Rights
Expat Service allows you to update, correct, or delete your personal information. If you are unable to make changes, you can contact us to request updates.
You have the right to:
- Access and receive a copy of your personal data
- Correct any inaccurate personal information
- Request the deletion of personal data
- Object to data processing
- Request data portability
We may ask you to verify your identity before processing these requests.
Our Email Policy
You can opt out of receiving emails from us at any time. We do not sell, rent, or trade your email address to third parties. Your email is used only for customer service purposes, not for promotional activities.
Analytics
We use third-party services like Google Analytics to monitor website traffic and improve our services. Google may use collected data for its advertising network.
To opt out, install the Google Analytics Opt-out Browser Add-on.
More information about Google’s privacy practices can be found here.
Behavioral Remarketing
Expat Service uses remarketing services to display targeted ads on third-party websites based on your past visits.
- Google AdWords Remarketing: Manage your ad preferences on the Google Ads Settings page.
- Facebook Remarketing: Learn more here or opt out via the Digital Advertising Alliance.
Cookies
Our website may use cookies, which are small data files stored on your computer. Cookies help us personalize content and track site visits. You can disable cookies in your browser settings, but some site functions may not work correctly. We do not store personal information in cookies.
European Residents
If you are a European resident, you have the right to:
- Access, update, or delete your personal data
- Object to data processing
- Request data portability
- Withdraw consent for data collection
We may transfer your data outside the EEA or Switzerland. We take steps to protect your information, such as using Standard Contractual Clauses in accordance with EU data protection laws.
Changes to Our Privacy Policy
Our privacy practices may change over time. Updates to this Privacy Policy will be reflected by the “Last Updated” date. We encourage you to review this policy periodically.